Commonly Asked Questions

Yes. Our pieces are made for lasting everyday wear, with resistance to water, heat and sweat, so you can keep them on in the shower, ocean or pool. They will not tarnish or lose color, even under demanding conditions.

Yes. Every piece is 100% nickel-free, hypoallergenic and made without harmful metals that may irritate skin. You can wear our jewelry confidently—gentle on skin while keeping your look refined.

Yes. Our brand is built around designs that move beyond gender, seasons and temporary trends. Each piece is crafted with universal appeal, so anyone, anywhere, can wear it with confidence.

All products include a 30 day return window. Contact us if there is an issue with your item and our team will gladly assist.

Every order is covered by a 30 day Money Back Guarantee. For full details, please review our Refund Policy.

If an item arrives defective, broken or damaged, we will send a replacement 100% free of charge. Contact our customer service team to request a replacement.

After payment is confirmed, we will prepare your order to ship within 2 business days. Tracking details will be sent to the email used at checkout. U.S. delivery usually takes 2–5 business days, while international delivery may take 5–12 business days.

Yes, every customer receives an order confirmation email after ordering. Please check your spam folder before contacting us. If you still do not see the confirmation, reach out through our Contact Us form.

This typically takes 1-2 business days. A separate email will include the tracking number, which you can use on the Order Confirmation page to follow your package.

Prices may be shown in your local currency for convenience, but every order is processed in USD using the current exchange rate at checkout.

We accept major credit cards such as Visa, Mastercard, Discover and American Express. Checkout is also available with PayPal, Shop Pay, Apple Pay, Google Pay, Venmo and iDeal.

We provide a 100% safe and secure checkout experience. The website uses current SSL encryption to protect personal and payment information at all times. Your data remains encrypted and is never stored or shared with third parties.